Our Partner Program

We value our relationships

Qqest Software Systems, Inc., located in Salt Lake City, Utah, is a software / hardware development and marketing company established in 1992. Qqest serves several industries with its multiple product lines consisting of: Time Clock Hardware, TimeForce Time & Attendance Software, and ManagerPlus Maintenance Management Software.

Our new Strategic Partner Program has been structured to provide the following features.

Our Partner Program Provides
Competitive pricing and discounts to our partners.
Fast and easy delivery of product to your establishment; or drop-shipment to your customer’s place of business.
A complete line of optional and complimentary products to enhance your sales opportunities; and to provide the best fit to your customer’s needs.
A range of support services and sales tools provided via internet, fax, email, and personalized telephone access.
Extended Warranty Services that can be renewed indefinitely.
Personalized, adjustable credit terms.

Overview

Our Strategic Partner Program is multi-tiered offering opportunities, profitability and service to all levels of resale interest. The Qqest goal is to establish a long-term, mutually beneficial relationships with our partners through continual improvement and development of new and existing products to meet the needs of your customers.

Lead Referrals

Qqest offers high level lead referrals created through promotional and direct mailings, advertisements, press releases, trade shows, etc. Numerous inquiries are generated by these methods. Each inquirer is promptly forwarded literature and a demonstration CD, or referred to one of our strategic partners. Qualified leads are sent to partners based upon location and market interest. A minimum number of lead referrals is not guaranteed.

We understand that some customers may attempt to purchase directly from Qqest Software Systems. To prevent this we recommend you register your leads in our partner database. When you register your customer, they will be locked to your name for a period of six months. Registration can be renewed for an additional six months with your approval. Note: registration is on a first-registered, first-locked basis. Do not delay in registering your leads. Qqest will not be responsible for sales to other partners, or for late registrations.

Promotional Materials

We offer a wide array of promotional materials for you and your customers:

Promo Materials Include
Free bulk literature is available for trade shows, exhibitions, etc. based upon anticipated show attendance.
Sample mailers and wording may be provided to assist you in designing materials specifically for your business and market focus.
For those wishing to participate in trade shows and exhibitions, Qqest has a show booth available at minimal fees.
Online demonstrations may be provided to potential clients.

Training

Customized internet training is available for your customers through our TimeForce University program. TimeForce training is required for partners and is included in all start-up packages.

Warrantees

All Qqest software and hardware products are warranted against defects in materials and workmanship for a period of 90 days after the date of purchase to end-users and partners. This can be extended to one year by purchase of an Extended Service Agreement (ESA) and renewed annually.

Per the selected warranty, all service and technical support is provided by professionally trained technicians at the Qqest Service Center. All warranties include unlimited access via a toll free number to our Technical HelpLine. Technical assistance is also provided via fax, email, and internet means.

A HelpLine is provided via a separate toll free number for representatives, dealers, distributors, etc. This line is not for the end-user.

Payment Terms

Payment may be by credit card, C.O.D., or advance wire. Payment terms for members are net terms based upon approved credit evaluation.

What do we look for in a partner?

There are several characteristics that stand out when we compare successful partners to those who are not so successful. Qqest takes great pride in its’ products and in the quality of people who sell them. We consider our partners to be among the very best in the industry. It is with this in mind that we have tried to design multiple levels of alliances to fit everyone’s level of expertise and sales commitment. Margins are based upon volume commitments; profit points are based upon volume.

Authorized Levels
Referral Only Consultant / Partner Referral Only Consultants / Partners provide only the level of information they desire to the potential customer. Dependent upon the level of product presentation, they will earn from 5% ( finders fee ) for referral only, up to 10% for an Authorized Qqest representative to provide information, and complete the sale.
Bronze Bronze level is for partners selling $25,000 or less in wholesale dollars per year.
SILVER Silver level is for partners selling $25,000 to $75,000 wholesale dollars per year.
GOLD Gold level is for partners doing $75,000 to $150,000 wholesale dollars per year.
Platinum Platinum level is for partners doing in excess of $150,000 wholesale dollars per year.

All Authorized levels may have the option of developing networks of partners reporting to them. The total dollar volume of all partners in that network contribute to the distributors’s volume.

Positions are available in the United States and internationally for higher volume producers. Express approval must be obtained from Qqest Software Systems, Inc.

International Partners

Because of our size and product line, we attract partners worldwide. Qqest Software Systems currently has products in more than 42 countries internationally. Because of distance and language restrictions we require at least one individual in your organization to be fluent in English. All funds must be placed on credit card, or wired in advance of shipment unless otherwise approved.

Exclusive Territories

Exclusive territories are not granted within the United States. Qqest fully recognizes and appreciates the dedication and hard work our partners put into each sale. Because of these efforts we feel that sales, or referrals to branch offices outside a given area should remain with the original partner, given they are actively pursuing the sale and have registered the potential customer with Qqest. Qqest will not take responsibility for the loss of sales to another partner.

Exclusive territories are not typically granted to international partners. However, given the issues of selling a product produced outside their own country, Qqest is open to discussions regarding exclusive territories internationally.

Conclusion

The decision is yours. Authorized partners may participate in special product offerings and discounted pricing. If you have questions regarding our partner program, contact: Richard L. Metcalf, Director of Sales at 1.800.733.8839, or email him at rmetcalf@qqest.com.